FAQ

We have the best tour guides in the industry who can show you the best time in Niagara. Niagara Day Tour was shortlisted in the top 10 tour companies in North America for the Arival Tour Review Spotlight Awards in 2023 and 2024 which is a powerful software which ranks tour companies based on customer reviews across multiple platforms including Trip Advisor, Google, Get Your Guide, Expedia and more. Our tour guides are all friendly, knowledgeable and licensed with the Niagara Parks Commission. If you want to go with the best then look no further.

We pick up at 8:00am from outside the Ripleys Aquarium of Canada in downtown Toronto. The return time can vary depending on traffic and other unforeseen circumstances. We can’t guarantee return times but we usually get back around 5:30pm.

We pick up from the bus loading zone on Bremner Boulevard just outside the Ripleys Aquarium of Canada at 288 Bremner Boulevard in Toronto. The Ripleys Aquarium is located next to the CN tower. We start loading the bus at 7:45am and plan to leave at 8:00am.
The bus is white with Niagara Day Tour written on the side and it will likely be the only bus parked outside the aquarium at that time in the morning as the aquarium doesn’t open until later in the day.

No there is no cover charge to see Niagara Falls.

You will be guaranteed 3 full hours in Niagara Falls to explore the area at your own leisure. Some groups will even get up to 3 and a half hours of time in Niagara Falls. This is much more time than most other tour operators will give you.

No. We are required to charge you 13% HST tax in Ontario. The other operators will also charge you 13% HST tax.

We get our bookings online directly from the guests and hence our advertising/marketing costs are lower. Other companies advertise elsewhere and pay commissions and hence charge you more.

No our standard price is the best price available for this tour. We cannot offer any further discounts to students/seniors although children up to 12 years old qualify for the child rate.

Children 3 years and under are free.

It is customary in Canada to tip your tour guide 10-15% if you are happy with the service he/she provided. Tipping is not mandatory, but it is greatly appreciated.

No. Niagara Falls has many options for lunch to cater to all tastes and budgets. From high-end restaurants overlooking the falls to fast food joints, Asian cuisine, pizzerias, coffee shops, hot dog stands and buffets, Niagara Falls has it all. Your friendly guide will be happy to provide you with recommendations based on your preferences.

The hard part is choosing from so many options! On your way into Niagara Falls, your tour guide will explain the various options available.

Some of the many options include Clifton Hill, Table Rock, casinos, arcade areas, museums, helicopter flights, and scenic walks through the Niagara gardens. Young or old, Niagara has something for everyone: dining, shopping, nature, arcades/gaming, etc.

From mini-putt to butterfly museums, you can choose the attractions that interest you most – most within walking distance of the coach park. All of our tour guides are licensed with the Niagara Parks Commission and are experts regarding the area and attractions.

No – but we do operate for 10 months of the year. Niagara Day Tour operates a tour every day from March 1st to December 31st except Christmas day. We do not operate any tours from January 1st – February 28th. The Hornblower Niagara Cruise is also seasonal and operates from May until the end of November. When the Hornblower cruise is not operating we offer the Skylon Tower as our substituted optional activity.

Yes – however, this tour is designed as a day trip so there is an additional surcharge of $30 per person to return on a different day.

Alternatively you can book your own return transportation back to Toronto. There are regular shuttle buses/trains that run for around $34 per person back to Toronto from Niagara Falls.

If you do the tour as a one-way tour (without return transportation) then the tour cost is the same as if you were returning to Toronto on the same day (the regular one-day tour).

Our tour vans have air conditioning and heating.They do not have washroom/toilets although we do stop regularly for the convenience of our passengers.

No, you do not need your passport. We do not cross the border into the USA on the tour. The viewing of Niagara Falls is much better from the Canadian side.

Yes, you can cross over into the USA during your free time in Niagara Falls if you really want to but we strongly advise against it.

There are frequent delays at the border and crossing over would not only eat up a considerable amount of your free time in Niagara Falls but if you get delayed on the way back the tour bus will not wait for you as we strongly advise against the crossing. Once again, the viewing from the Canadian side is better anyway.